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RESOURCES

Customer Care

Shipping & Delivery

Deliveries will be processed during weekdays, not weekends. Within the North Island if we have your order in stock, we aim to deliver within 3 business days. Orders to the South Island we aim to deliver within 3-5 business days similarly if your order is in stock. Please allow 3 days processing for in-store pick up. 

Please note that our online store quantities do not necessarily reflect our instock quantities.

Shipping and delivery is calculated at the checkout based on the amount of product purchased. For International Orders please contact us to request a shipping quote.


Returns & Replacements

In the unlikely event that you receive a faulty or incorrect product, we will refund your postage costs in returning the product to us and happily exchange the product. Goods must be returned in their original condition (i.e. not marked in any way) within 30 days of original invoicing.

Returns and replacements are only accepted for faulty or incorrect products- we do not accept returning or replacing goods because of reconsideration.

Payment, Pricing & Promotions

All prices listed on Supreme 4 Schools are in New Zealand dollars and are inclusive of GST (GST Number: 104-688-608) and any other sales tax. All prices are correct when published.

Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

We accept payments by Visa, Mastercard and Direct Bank Deposit. Please note that orders made by Direct Deposit may be delayed in being processed until payment has cleared.

The name that will appear on your statement will be Supreme 4 Schools.

Invoicing & Order Numbers

We offer invoicing to your school, early education centre, kindergarten or organisation as a alternative method of payment. Please provide your own reference number/order number and a contact person's name.

Please note that products will only be shipped to the school/organisations address. We will not ship to personal addresses using this payment method.